Running a Restaurant is Hard Enough
Most hospitality venues struggle to find marketing partners who truly understand the hospitality business. You've likely experienced:
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Inconsistent Bookings: Packed weekends but empty weeknights. Word-of-mouth helps, but it’s unpredictable.
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Fragmented Brand Presence: Your Instagram looks chic, but your website looks outdated or off brand.
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Marketing Attribution Black Hole: You spend thousands on ads, but don't know if it's worth it.
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Content Creation Bottlenecks: Your team is too busy to create the premium-level content today’s diners expect.
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Agency Burnout: Previous partners overpromised and underdelivered, leaving you scarred about marketing agencies. We get it, we've been there too!
TLDR: We’re a full-service hospitality marketing agency. We help restaurants and venues become the go-to choice for celebrations and memorable nights out. From paid ads to local SEO & GEO for restaurants, we orchestrate marketing strategies to drive bookings, strengthen your brand, and deliver ROI you can actually measure.
Marketing That Resonates With Your Patrons
Great restaurant marketing doesn't just sell food; it communicates culture. Showcasing your unique story turns first-time diners into loyal advocates, building a community around your brand.
At In Symphony, we connect the dots across all channels - socials, local SEO, paid ads and email to maximise peak season and filling in the gaps during quiter times.
Your Story, Authentically Told
Forget clichés - we bring your brand's story to life, highlighting its unique character across all touch points.
Ads & Content that Performs
Likes don’t pay the bills! But smart advertising and marketing do. Connect with your audience where they are at.
Building Loyalty
Build community and trust around your restaurant. Find new like-minded audiences and turn them into loyal advocates.
Why Venues Trust In Symphony
From running the floors of Michelin-star restaurants to managing franchise chains, pulling pints and promoting festivals - we’ve lived every corner of hospitality. That’s why we know how to translate real-world experiences into online marketing.
Our boutique approach gives you senior expertise and personal attention - never a faceless account number.
This Is What Working With Us Feels Like:
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You work with people who’ve lived hospitality
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Transparent attribution and results you can see
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You gain a strategic partner who plays the long game
What Our Clients Say
Meta Advertising Case Study
Client: Inner Suburbs Restaurant
Challenge: We proposed to the client to explore paid ads to boost bookings, promote campaigns and increase awareness of the restaurant.
Solution: Our Meta experts crafted tailored campaigns that retargeted website visitors and social followers, whilst also attracting new diners to their tables.
Result: We set out a weekly ad budget of $150. It brought in 180 bookings with about 3 people per booking.
This generated $25k - $35k in revenue from $3,000 ad spend.
Email Marketing Case Study
Client: Local Business
Challenge: The venue had a database full of customers who hadn't visited in over two years.
Solution: Our email marketing specialists designed a targeted offer that gently reminded these past customers about what they'd been missing.
Result: The campaign brought back 129 guests through 42 bookings, adding $8,000 in revenue. This shows your databases are full of happy customers that just need a gentle reminder.
Brands We’ve Worked With
Our Hospitality Services & Packages
Our team handles all aspects of online marketing, making sure everything works in sync with your business.
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Strategic Planning built around your busy periods
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Social Media & Content that captures your venue's authentic atmosphere
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Targeted Advertising focused on maximising peak periods and filling quieter periods
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Local SEO to ensure you're found when people search nearby
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Email Marketing that reactivates past guests and drives group bookings
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Regular Reporting with clear metrics tied to actual business outcomes
Bespoke Packages Available, Contact us for more details
Full Service Package
Everything your venue needs: Social media, advertising, SEO, and email marketing that actually work together to drive consistent bookings.
Local Visibility Accelerator
Local SEO, GEO, advertising, Google Business Profile management and review handling to help you stand out in your area and attract the right customers
Social Media & Content Package
Authentic storytelling, consistent posting, and community building to showcase what makes your venue special.